Portfolio
Selected projects demonstrating expertise in technical writing, content strategy, information architecture, and content engineering. Each project includes measurable outcomes and real business impact.
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AI generated game dialogue and branching narratives
As part of my work at Sony PlayStation I was proud to be deeply involved with an internal project to…
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Consultation
In most recent private consulting, helping various practices onboard generative AI processes for their business. Clients include healthcare practitioners, private…
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Project Greendraft
Early proponent and collaborator of internal AI generative documentation project Greendraft. The goal was to leverage then-new generative AI to…
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Presentation – MIME types
Created presentation for high-ranking Indeed engineers and PMs. Goal was to be both informative and fun. Received multiple positive social…
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Style Guide – Sony
Created an international style guide for English usage for Sony PlayStation.
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Documentation plan – NBC
NBC had a package setup for individual shows to create online games for their fans. This package was not clear.…
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Engineering Wisdom and Institutional Knowledge
On discussion with a high-ranking engineer at Indeed, we realized that many new and transferring engineers were being surprised along…
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Case Study – Sony PlayStation 4 text
Many issues with the PlayStation 4 text. The main one was text like “You can register your face data even…
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Case Study – ElastiCache website overhaul
The ElastiCache site had previously been split into two outputs, generated from the same set of base XML files. One…
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Holistic testing for open-source models
Note: this documentation was written for an AI platform startup. Overview Benchmark leaderboards are often disconnected from production reality. Models…
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AI Model testing framework
Created a doc to help engineers assess LLMs and troubleshoot results.